FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Shipping will vary considering that we are a freshly made by hand small-batched company. Location is also a determining factor. We ship out of Philadelphia, Pa. and on average should take 3-7 business days.
Can I use such products while I’m pregnant?
Some products may not be safe while pregnant & those that are not will have a warning label on packaging & in description before purchasing. Always consult a doctor.
What if I am unsatisfied with my product?
If your truly not satisfied with your product, please contact us directly
at email@example.com with your order number.
What is the return policy?
We provide a refund within 30 days.
What is the best way to contact you?
The best way to contact us about any questions or concerns please email
us at firstname.lastname@example.org with the order number & topic in the headline.
I want to use a specific product but there is an ingredient
in it that I'm allergic to, what are my options?
Please email us at email@example.com about any allergy concerns.
We understand skin sensitivities & are open to making adjustments only for specific & serious matters.
Which company are the packaging shipped through?
We ship domestically via USPS, United States Postal Services.
Are the products safe for infants & young children?
Products that are not safe, if any, for young children & infants will be labeled on packaging as well as explained in description before purchasing. Always consult a Doctor.
Where should I store my products?
All products should be stored in a cool place, with minimal exposure to sun, heat, & humidity.
All light sensitive products are also packaged in amber or dark jars to reduce sunlight exposure.
How long does the products last?
Because we are a natural, plant-based line, our products have an expiration date varying
3 months- 1 year from packaging, however many may last longer.
Can I modify or cancel my order after its been placed?
Orders cannot be canceled or modified after they have been placed. Email us directly at
firstname.lastname@example.org with assistance with the return policy.
The product I want is out of stock, when will it be restocked?
Restocking varies because we make our products in small batches filled with lots of love.
If subscribed to our email list, a mass email will be sent out notifying that a product is back in stock.